• Black opengear acm7004-2-m resilience gateway back with copper and sfp network ports on red-accented panel
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OPENGEAR

OPENGEAR ACM7004-2-M | ACM7000 Resilience Gateway, 4-Port Serial, Dual GbE, PSTN Modem, 1 Yr Foundation Support

OPENGEAR ACM7004-2-M | ACM7000 Resilience Gateway, 4-Port Serial, Dual GbE, PSTN Modem, 1 Yr Foundation Support

ACM7004-2-M

Stock Status: Enquire

$1,784.22 AUD
$1,784.22 AUD
$1,784.22 AUD
Sale Stock Status: Enquire
Taxes included. Shipping calculated at checkout.

Description

The Opengear ACM7004-2-M is a compact Smart Out-of-Band (OOB) Resilience Gateway designed for secure remote management of critical infrastructure at edge sites including retail locations, bank branches, ATMs, and regional offices. It features 4 x RJ45 RS-232 Cisco straight pinout serial console ports, 4 x USB 2.0 console ports, dual 10/100/1000 Mbps GbE Ethernet, a built-in V.92 PSTN modem for dial-out failover, and 2 x Digital I/O plus 2 x High Voltage Digital Output ports for sensor and relay integration. Security-hardened with FIPS 140-2 validated encryption, SSH, OpenVPN, IPsec, and a stateful firewall, and backed by a 5-year hardware warranty, this listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR).

This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR), sold together with the hardware as a mandatory bundle. Foundation Support delivers 8x5 regional live assistance across APAC, Americas, and EMEA via phone, email, and portal, with initial response times of up to 15 minutes via portal and 30 minutes via email. Critical (Priority 1) issues — including severe outages and DOA units — receive next-business-day RMA replacement in Australia (within 4 days internationally). Ongoing firmware and software updates are included throughout the support term, with a 95% SLA compliance target. Upgrade your network with gear from iptrading.com.au — Australia's IT hardware specialists.

Features

- Smart Out-of-Band (OOB) management ensures remote access to critical devices even during primary network outages
- Built-in V.92 PSTN modem provides reliable dial-out failover connectivity at branch and edge sites
- Dual 10/100/1000 Mbps GbE Ethernet ports support network aggregation, redundancy, and failover
- 4 x USB 2.0 console ports manage switches, servers, PDUs, and other USB-console devices simultaneously
- 4 x RJ45 Cisco straight pinout serial ports for direct console management of network equipment
- 2 x DIO ports support dry-contact environmental sensors (water, smoke, motion) for physical monitoring
- 2 x High Voltage Digital Outputs for driving external relays, alarms, and actuators
- FIPS 140-2 validated encryption with SSH, OpenVPN, IPsec, and stateful firewall for hardened security
- Integrates with Opengear Lighthouse for centralised management across distributed sites
- RESTful API (firmware 4.0+) enables automation, scripting, and third-party platform integration
- Supports PCI DSS 3.2 and NERC CIP compliance frameworks for regulated environments
- Compact form factor — free-standing or rack-mountable with optional rack mount kit
- 5-year hardware warranty standard, with options to extend to 7 years
- Includes 1 Year Opengear Foundation Support (OG-FNTS-ACM7000-1YR): 8x5 regional live support, next-business-day RMA in Australia, firmware updates, and 95% SLA compliance target

Warranty

1 Year Opengear Foundation Support

All technical data should be verified on the manufacturer data sheets.

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Technical Specifications

FAQs

Datasheet

Manual

Technical Specifications

- Part Number: ACM7004-2-M
- Serial Console Ports: 4 x RJ45 RS-232 Cisco straight pinout
- USB Console Ports: 4 x USB 2.0
- Ethernet: 2 x 10/100/1000 Mbps GbE (NET1 + NET2)
- OOB Modem: Built-in V.92 PSTN modem (RJ-11 port)
- Digital I/O: 2 x TTL level Digital I/O (DIO) — 5V DC max @ 20mA
- Digital Outputs: 2 x High Voltage Digital Outputs (HVDO) — 5–30V DC @ 100mA
- CPU: 800 MHz 1-Core ARMv7
- Memory: 256 MB RAM
- Storage: 4 GB Internal SSD
- Power Supply: 12V DC Global External Power Supply
- Default IP Address: 192.168.0.1 (Subnet Mask: 255.255.255.0)
- Form Factor: Compact desktop / rack-mountable (optional rack mount tab)
- Hardware Warranty: 5 years standard (extendable to 7 years)
- Compliance: CE, UL 1950, TUV, C-Tick, RoHS, NERC CIP, FIPS 140-2
- Bundled Support: 1 Year Opengear Foundation Support — SKU OG-FNTS-ACM7000-1YR

FAQs

Q: What is the ACM7004-2-M and what is it used for?
A: The ACM7004-2-M is a compact Smart Out-of-Band (OOB) Resilience Gateway from Opengear's ACM7000 series. It provides secure remote console access and management for critical infrastructure at edge and branch sites such as retail locations, bank branches, ATMs, wiring closets, and regional offices — even when the primary network is down.

Q: What does the included Foundation Support cover?
A: This listing includes 1 Year of Opengear Foundation Support (OG-FNTS-ACM7000-1YR). It provides 8x5 regional live technical assistance across APAC, Americas, and EMEA via phone, email, and portal. Initial portal response is up to 15 minutes; email response is up to 30 minutes. Priority 1 (Critical) issues — including DOA units and severe outages — receive next-business-day RMA replacement in Australia (within 4 days internationally). Firmware and software updates are included throughout the term, with a 95% SLA compliance target.

Q: Can I purchase this product in Australia through IP Trading?
A: Yes. iptrading.com.au is an Australian B2B IT hardware specialist and an authorised reseller of Opengear products. You can purchase the ACM7004-2-M with bundled Foundation Support directly through our online store or by contacting our sales team for a quote.

Q: What out-of-band failover options does the ACM7004-2-M support?
A: The ACM7004-2-M includes a built-in V.92 PSTN modem (RJ-11) for dial-out OOB failover. It also supports Failover to Cellular via an external USB cellular modem, and dual GbE Ethernet ports for network aggregation and path redundancy.

Q: Is the ACM7004-2-M rack-mountable?
A: The ACM7004-2-M ships as a compact free-standing desktop unit with rubber feet. It can be rack-mounted using an optional rack mount tab/kit, making it suitable for installation in standard 19-inch equipment racks.

Q: Can Foundation Support be extended beyond 1 year?
A: Yes. Opengear Foundation Support is available in 1, 3, and 5-year terms, with coverage extendable up to 7 years maximum. It also supports co-terming with Lighthouse subscriptions and hardware warranties. Contact iptrading.com.au for multi-year pricing options.

Datasheet

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Manual

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