The Aruba H5HR5E 4 Year Foundation Care 24X7 with CDMR 7210-K12 256Ap Service ensures continuous, round-the-clock support for your network infrastructure. Crafted specifically for the 7210-K12 model supporting up to 256 access points, this service provides comprehensive care, featuring 24x7 access to technical experts and services. With fast response times and new parts delivery, the Critical Defective Material Retention (CDMR) protocol ensures reduced downtime. Safeguard and maintain peak performance for your Aruba network with this reliable and robust support service.
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What is the Aruba H5HR5E 4 Year Foundation Care 24X7 with CDMR 7210-K12 256AP Service?
This service provides comprehensive support for your Aruba 7210-K12 hardware with a 4-year Foundation Care package that includes 24x7 support and Call-to-Repair (CDMR) services.
What does 24x7 Foundation Care include?
24x7 Foundation Care offers around-the-clock support to ensure that you receive assistance with your Aruba products at any time, day or night. This includes technical support, software updates, and troubleshooting.
What is Call-to-Repair (CDMR)?
Call-to-Repair (CDMR) is a service where Aruba commits to repairing the hardware and restoring it to operational condition within a specified period from the time a support call is logged.
Which products are covered under this service?
The service specifically covers the Aruba 7210-K12 controller supporting up to 256 Access Points (AP).
How can I access Aruba technical support?
You can access Aruba technical support through various channels including phone, email, and online portals provided by Aruba. Details on how to access these services will be provided when you enroll in the Foundation Care package.
Is software support included in this service?
Yes, the service includes software support such as updates and patches for the Aruba 7210-K12 controller.
What is the duration of the Aruba H5HR5E service?
The service is valid for a period of 4 years from the date of activation.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
