Ensure your network operates smoothly with Aruba H5HM5E Foundation Care. This 1-year service provides Next Business Day support for the 7210-K12 controller and covers up to 256 Access Points. With comprehensive hardware and CDMR (Collaborative Defective Material Retention) support, the Aruba H5HM5E helps you maintain peak network performance, minimizing downtime and maximizing productivity. Trust in Aruba's expert care to keep your network infrastructure resilient and efficient.
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What is Aruba H5HM5E 1 Year Foundation Care Next Business Day With CDMR 7210-K12 256Ap Service?
Aruba H5HM5E is a support service offering from Aruba that provides Foundation Care with Next Business Day hardware replacement. The service includes a Customer Definable Module Replacement service to ensure minimized downtime for the Aruba 7210-K12 controller with support for up to 256 Access Points.
What is included in the Aruba H5HM5E service?
The Aruba H5HM5E service includes Next Business Day hardware replacement, providing swift replacement of defective parts from the date the incident is reported. It also includes Customer Definable Module Replacement (CDMR), which allows customers to replace certain components themselves. Support for the Aruba 7210-K12 Controller with up to 256 Access Points is also part of this service.
How does the Next Business Day Replacement work with Aruba H5HM5E?
With Next Business Day Replacement, once a hardware issue is identified and a replacement request is made, the necessary replacement hardware is shipped and expected to arrive by the next business day. This minimizes downtime and ensures better continuity of services.
What is CDMR in the context of Aruba H5HM5E service?
CDMR stands for Customer Definable Module Replacement. With CDMR, customers have the flexibility to replace certain hardware components themselves, rather than waiting for a technician to arrive. This can further decrease downtime and streamline the replacement process.
Who is eligible for Aruba H5HM5E 1 Year Foundation Care service?
The service is available to customers who have purchased the Aruba 7210-K12 Controller and have opted for the 1 Year Foundation Care Next Business Day and CDMR service package. It\'s suitable for organizations that need reliable and rapid support to maintain their network infrastructure.
How do I activate the Aruba H5HM5E service?
To activate the service, you typically need to register the product through Aruba\'s support portal or through the specific process provided by the reseller or support provider at the time of purchase. Detailed instructions are usually provided in the service documentation.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
