The Aruba H2WG0E 5Y Fc 24X7 Aw 50 Fail Over Service offers comprehensive support for your network needs. Enjoy around-the-clock phone support and software updates for eligible software over a full five-year period. This service ensures your network's reliability with robust failover solutions, keeping your systems running smoothly without interruption. Ideal for critical environments, the 24x7 support feature guarantees immediate assistance whenever you need it most. Maintain peak performance and security with this essential service for Airwave systems.
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What is the Aruba H2WG0E service?
Aruba H2WG0E is a 5-year 24x7 support service for Aruba\'s AirWave software. It includes 50 Failover services, continuous phone support, and software updates for eligible software.
What does the 24x7 support include?
The 24x7 support includes round-the-clock phone support and software updates to ensure your Airwave software is running smoothly at all times.
What is Failover Service?
Failover Service includes the ability to switch to a standby system if the primary system fails, ensuring minimal downtime and uninterrupted service.
How many failover services are included with Aruba H2WG0E?
The package includes 50 Failover services, providing ample coverage for systems that may require failover support.
What does SW Updates for Eligible SW mean?
This means that the support service includes updates for software that is eligible under this support plan, keeping your systems up-to-date with the latest features and security patches.
How do I access phone support?
You can access phone support 24x7 by contacting the designated support number provided by Aruba for this service package.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
