Ensure uninterrupted network performance with the Aruba H2WB0E 5-Year Failover Service for Airwave. This comprehensive 24x7 support plan provides continuous phone support and essential software updates for eligible software. Designed to keep your Airwave system running smoothly, the failover service offers peace of mind by minimizing downtime and maintaining optimal system functionality, even during unexpected disruptions. Invest in robust support and reliable service to keep your network operations resilient and efficient.
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What is included in the Aruba H2WB0E 5Y FC 24x7 AW 1000 Failover Service?
The Aruba H2WB0E 5Y FC 24x7 AW 1000 Failover Service includes 24x7 phone support, software updates for eligible software, and failover service to ensure continuous operation of your Airwave deployment.
What is the duration of the support provided by the Aruba H2WB0E service?
The duration of the support provided is 5 years.
What does 24x7 phone support entail?
24x7 phone support means you have around-the-clock access to technical support representatives who can assist with any issues or questions you may have regarding your Aruba Airwave deployment.
What kinds of software updates are included?
The service includes updates for eligible software, ensuring you have access to the latest features and security enhancements.
How does the failover service work?
Failover service ensures that should your primary system fail, a backup system will seamlessly take over to maintain uninterrupted service and performance.
Is this service limited to specific regions or is it global?
This service is designed to support customers globally, offering consistent support and service irrespective of location.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
