The Aruba H2WF3E delivers robust support with a 1-year foundation care service, providing 24x7 access for Airwave software with failover capabilities for up to 50 devices. This comprehensive service ensures your network remains resilient, offering around-the-clock phone support and continuous software updates. Stay connected even during maintenance or unexpected outages, optimizing network performance and reliability with Aruba’s professional support framework.
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What is included in the Aruba H2WF3E service?
The Aruba H2WF3E service includes 24x7 software phone support and software updates for eligible software, as well as Airwave failover for up to 50 devices for one year.
What is the function of the Airwave failover service?
The Airwave failover service ensures continuous network monitoring and management by providing a backup in case the primary Airwave server fails, handling up to 50 devices.
What are the benefits of 24x7 software support?
24x7 software support ensures that you have access to technical assistance at any time of the day, which is crucial for resolving issues quickly and minimizing potential downtime.
Who is eligible for software updates under the Aruba H2WF3E service?
Software updates are available for eligible software under the Aruba H2WF3E service. Eligibility is typically defined by the specific terms of the service agreement or subscription.
How long does the Aruba H2WF3E service last?
The Aruba H2WF3E service provides coverage for one year from the date of purchase.
Can I extend the Aruba H2WF3E service beyond one year?
Yes, you can extend the service beyond one year by purchasing additional service contracts or renewals as needed.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
