Frequent Ask Questions
What is the Poly 201081-01 EHS Cable APC-82 used for?
The Poly 201081-01 EHS Cable APC-82 is used to enable electronic hook switch (EHS) functionality between Poly headsets and Cisco phones. This allows for remote answering and ending of calls.
Which Cisco phones are compatible with the APC-82 EHS cable?
The APC-82 EHS cable is compatible with a range of Cisco phone models, typically including Cisco Unified IP Phones that support EHS. It is recommended to check the Poly or Cisco compatibility lists for specific models.
How do I connect the APC-82 EHS cable to my Cisco phone?
To connect the APC-82 EHS cable, plug one end of the cable into the headset port on your Cisco phone and the other end into the corresponding port on your Poly headset base unit. Detailed instructions are generally provided in the user manual of your headset.
Can I use the APC-82 EHS cable with any Poly headset model?
The APC-82 EHS cable is designed for use with specific Poly headsets that support electronic hook switch (EHS) capability. Confirm compatibility with your Poly headset model by referring to the headset’s user guide or the Poly website.
Do I need additional settings or software to use the APC-82 EHS cable with my Cisco phone?
Typically, no additional software is required. However, some phone settings may need to be adjusted to enable EHS functionality. Refer to your phone’s user manual or contact Poly support for assistance with configuration.
Will the APC-82 EHS cable affect the audio quality of my calls?
No, the APC-82 EHS cable is designed to maintain the audio quality of your calls while providing remote call control functionality.
Are there any indicators to show that the APC-82 EHS cable is functioning correctly?
Functionality is typically indicated by the ability to answer and end calls remotely using your Poly headset\'s controls. Some headsets may have visual or audio indicators confirming successful call control operations.
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