Frequent Ask Questions
What is the Poly 37820-11 EHS Cable APT-31 used for?
The Poly 37820-11 EHS Cable APT-31 is used to enable remote electronic hook switch communication between select Tenovis phones and compatible Poly headsets. This allows the user to answer and end calls remotely.
Which phone models are compatible with the Poly 37820-11 EHS Cable APT-31?
The Poly 37820-11 EHS Cable APT-31 is compatible with specific Tenovis (Avaya) phones. It is important to check the compatibility list or consult your headset provider to ensure it works with your particular phone model.
Can I install the Poly 37820-11 EHS Cable APT-31 myself?
Yes, the Poly 37820-11 EHS Cable APT-31 is designed for easy installation. Typically, it involves connecting the cable to the appropriate ports on your phone and headset base unit. However, consulting the installation manual for specific instructions is recommended.
What headsets are compatible with the Poly 37820-11 EHS Cable APT-31?
This cable is designed to work with a range of Poly (formerly Plantronics) headsets that support electronic hook switch (EHS) functionality. Compatibility can vary, so it is recommended to verify support with your headset model.
Does the Poly 37820-11 EHS Cable APT-31 require any additional power source?
No, the Poly 37820-11 EHS Cable APT-31 does not require an additional power source. It draws power from the phone and the headset base unit to operate.
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