Frequent Ask Questions
What is the Poly 7200-88155-012 Tc10 Touch Controller?
The Poly 7200-88155-012 Tc10 Touch Controller is a device designed to control and enhance video conferencing systems, offering an intuitive touch interface for managing calls, content sharing, and settings.
What is included with the Poly 7200-88155-012 Tc10 Touch Controller?
The package includes the Tc10 Touch Controller along with the Studio X70 Android All-In-One Conference Bar designed for large rooms. It is a comprehensive bundle to equip a conference room with high-quality video conferencing capabilities.
What operating system does the Tc10 Touch Controller use?
The Tc10 Touch Controller operates on an Android-based system, providing a user-friendly and familiar interface for managing conference calls and settings.
What type of rooms is the Poly Tc10 and Studio X70 suitable for?
This bundle is specifically designed for large conference rooms, offering robust audio and video capabilities to accommodate larger meeting spaces effectively.
Can the Tc10 Touch Controller be used with other video conferencing systems?
While the Tc10 Touch Controller is optimized for use with the Poly Studio X70, it may also be compatible with other video conferencing systems. It is recommended to check the specific requirements and compatibility of your system.
What are the main features of the Studio X70 Conference Bar?
The Studio X70 Conference Bar features advanced audio and video technology, including dual cameras, speaker tracking, noise reduction, and high-fidelity audio, to ensure clear and professional communication in a large room setting.
Is the setup of the Poly Tc10 and Studio X70 straightforward?
Yes, the Poly Tc10 and Studio X70 are designed to be easy to set up and use, with installation guides and support provided to ensure a smooth setup process.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
