The HPE U2US1PE is an essential 1-Year Proactive Care Next Business Day service designed specifically for your DL360 G6 server. This service ensures high availability and smooth performance by providing expert support to resolve hardware issues efficiently. With this proactive care package, you gain access to HPE's professional assistance, timely issue resolution, and comprehensive troubleshooting. Ideal for maintaining the reliability and longevity of your IT infrastructure, this service keeps your DL360 G6 server running at optimal performance.
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The HPE U2US1PE is a 1-year Post-warranty Next Business Day service for the HPE ProLiant DL360 G6 server. It includes hardware diagnostics and support for eligible HPE products to ensure they remain operational and productive.
Next Business Day service means that once a hardware issue is confirmed and diagnosed, a technician will arrive on the next business day to begin repairs, provided the service request is made before the cutoff time, usually in the late afternoon.
This service is specifically for the HPE ProLiant DL360 G6 server model.
"Post-warranty" implies that this service can be purchased after the original warranty period of the server has expired, extending the support coverage for an additional year.
The primary benefits include timely hardware support, reduced downtime, and access to HPE\'s technical resources, ensuring that your server remains operational and any hardware issues are addressed promptly.
To initiate a service request, you will need to contact HPE support through their designated channels and provide necessary details about your server and the issues you are facing. A technician will then assist you with diagnostics and subsequent repair services.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
