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HPE U3C18E 3Y 4H 24X7 Ws460C Procare Service

Ensure the peak performance and reliability of your IT infrastructure with HPE U3C18E 3Y 4H 24X7 Ws460C Procare Service. This service package offers comprehensive support for your HPE Ws460c workstation infrastructure. With a 3-year coverage, it provides round-the-clock assistance and ensures a 4-hour response time to address critical issues promptly. Benefit from 24x7 access to HPE's expert technicians who are ready to deliver proactive and reactive maintenance, helping to minimize downtime and keep your operations running smoothly.

REQUEST A QUOTE today, and let us provide you with a prompt and professional response tailored just for you. Experience the highest standard of service at unbeatable prices.

HPE U3C18E 3Y 4H 24X7 Ws460C Procare Service

Features

  • 24x7 access to HPE technical resources
  • Four-hour on-site response for hardware issues
  • 24x7 coverage including holidays
  • Support for HPE Workstation Blade WS460c
  • Proactive support and service management

Technical Specifications

  • Service Level: Four-hour on-site response
  • Coverage: 24x7 including holidays
  • Service Duration: 3 years
  • Product Compatibility: HPE WS460c Workstation Blade
  • Part Number: U3C18E
  • Service Type: HPE ProCare Service
  • Service Method: On-site

Frequent Ask Questions

  • What is HPE U3C18E 3Y 4H 24X7 Ws460C Procare Service?

    HPE U3C18E is a service contract offering from Hewlett Packard Enterprise that provides support for the Ws460C workstation. It includes 3 years of service with a 4-hour response time, 24 hours a day, 7 days a week.

  • What does the 4-hour response time mean?

    The 4-hour response time means that a qualified HPE technician will respond to your hardware issue within 4 hours of receiving your service request, regardless of the time, ensuring quicker resolution and minimal downtime.

  • What does 24x7 coverage include?

    24x7 coverage means that you can request service support at any time, day or night, 365 days a year. This ensures that your business operations can continue smoothly with prompt maintenance and support.

  • Who can purchase this service?

    This service is intended for businesses and enterprises that use HPE\'s Ws460C workstations and require consistent and reliable technical support to avoid downtime and ensure smooth operations.

  • What type of hardware issues are covered?

    This service covers hardware issues associated with the HPE Ws460C workstation. It includes diagnostics and repair or replacement of parts that are necessary to resolve hardware failures.

  • What are the benefits of choosing HPE Procare Services?

    HPE Procare Services ensure professional and timely support from expert technicians, reduced downtime, predictable service costs, and the assurance that your hardware will be maintained in optimal working condition.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

 

 

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

Experience Excellence with IP Trading:

Dedicated Support

  • Dedicated Account Manager for seamless assistance
  • Facilitated interaction with preferred vendors
  • Shielding from time-consuming follow-up calls

Easy Access

  • Direct access to decision-makers
  • Flexible and entrepreneurial approach

Comprehensive Offering

  • Project design, product sourcing, and implementation
  • Specialized solutions and expert procurement services
  • Catalogue of suppliers covering wired and wireless IT and OT networks, Network and Data security, network management, Servers, storage, Unified Communication, Power Quality Assurance

Efficiency Unleashed

  • Access to presales experts
  • Assistance in building solutions
  • Optimal price negotiation and contract management

Why IP Trading?

  • Proven Expertise
  • 20 years of industry experience
  • Expert teams in technical sales, sourcing, logistics, finance, and account management
  • Exclusive dedication to supplying ICT products and solutions

Clientele

  • Trusted by Federal, State, and Local Government departments
  • Preferred partner for Not-For-Profit organizations and public and private companies of all sizes

Accreditations

  • Registered supplier on the Australian Government’s DTA Hardware Marketplace
  • Prequalified Supplier to the NSW Government Advanced ICT Services Scheme
  • Accredited by QAssure in Queensland

Client Base

  • Trusted by renowned entities across various industries
  • Privacy-respected. References available upon request

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