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Brand > APC > Services > Services > Services > ERWPLUS1-1Y-DIGI

APC ERWPLUS1-1Y-DIGI () 1-Ups Advanced 1Y Plan Smartconnect

Ensure the optimal performance of your UPS system with the APC ERWPLUS1-1Y-DIGI Advanced 1-Year Plan. Designed for SmartConnect-enabled UPS devices, this plan offers comprehensive support for one year, ensuring your power protection solution remains reliable and efficient. Benefit from expert technical assistance, proactive monitoring, and timely updates to fortify your power management strategy. Trust APC's advanced service plan to keep your critical infrastructure running seamlessly.

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APC ERWPLUS1-1Y-DIGI () 1-Ups Advanced 1Y Plan Smartconnect

Features

  • Comprehensive Protection Plan: Advanced coverage for your UPS system to ensure optimal performance and longevity.
  • SmartConnect Enabled: Seamless remote monitoring and management of your UPS, providing added convenience and oversight.
  • Professional Support: Access to expert technical support for troubleshooting and maintenance.
  • Digital Delivery: Immediate activation and hassle-free access to your coverage plan through digital distribution.
  • Regular Maintenance: Routine checks and updates to keep your UPS running efficiently.

Technical Specifications

  • Compatibility: Suitable for APC UPS systems equipped with SmartConnect functionality.
  • Duration: 1-year coverage plan.
  • Plan Type: Advanced Protection – includes maintenance, monitoring, and support services.
  • Delivery Method: Digital (Requires an email address for activation and management).
  • Support Availability: 24/7 access to technical support and assistance.

Frequent Ask Questions

  • What is the APC ERWPLUS1-1Y-DIGI Plan?

    The APC ERWPLUS1-1Y-DIGI Plan is a 1-year advanced support plan designed for UPS systems with SmartConnect. It provides customers with enhanced support services to keep their UPS systems running optimally.

  • What does the APC ERWPLUS1-1Y-DIGI Plan include?

    This plan typically includes advanced technical support, remote monitoring, troubleshooting assistance, and other specialized services designed to ensure the proactive maintenance of your UPS system.

  • Who is eligible for the APC ERWPLUS1-1Y-DIGI Plan?

    The plan is available for customers who have a UPS system with SmartConnect feature. It is tailored for businesses that require proactive and enhanced UPS management services.

  • Is remote monitoring included in this plan?

    Yes, remote monitoring is a key component of the APC ERWPLUS1-1Y-DIGI Plan. This service allows for continuous oversight of your UPS system to detect and address issues before they become critical.

  • How can I activate the APC ERWPLUS1-1Y-DIGI Plan?

    Activation details are typically provided upon purchasing the plan. Generally, you will receive instructions on how to register your UPS system and activate the plan to start benefiting from the advanced support services.

  • What kind of technical support is provided?

    The plan includes advanced technical support which involves access to knowledgeable professionals who can assist with complex troubleshooting, updates, and optimizations for your UPS system.

  • How does SmartConnect work with the APC ERWPLUS1-1Y-DIGI Plan?

    SmartConnect is a feature that enables cloud-based remote monitoring and management of your UPS system. When paired with the APC ERWPLUS1-1Y-DIGI Plan, it leverages this technology to provide proactive support and timely interventions.

  • Will the plan help in reducing downtime?

    Yes, one of the primary objectives of the APC ERWPLUS1-1Y-DIGI Plan is to minimize downtime by ensuring that potential issues are managed proactively through advanced monitoring and support services.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

 

 

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

Experience Excellence with IP Trading:

Dedicated Support

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Easy Access

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Comprehensive Offering

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  • Catalogue of suppliers covering wired and wireless IT and OT networks, Network and Data security, network management, Servers, storage, Unified Communication, Power Quality Assurance

Efficiency Unleashed

  • Access to presales experts
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Why IP Trading?

  • Proven Expertise
  • 20 years of industry experience
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Clientele

  • Trusted by Federal, State, and Local Government departments
  • Preferred partner for Not-For-Profit organizations and public and private companies of all sizes

Accreditations

  • Registered supplier on the Australian Government’s DTA Hardware Marketplace
  • Prequalified Supplier to the NSW Government Advanced ICT Services Scheme
  • Accredited by QAssure in Queensland

Client Base

  • Trusted by renowned entities across various industries
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