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Brand > APC > Services > Uncategorised > Uncategorised > WADVPLUS-AX-14

APC WADVPLUS-AX-14 1Yr Advantage Plus Service Plan For (1) Infrastruxure Inrow Sc

Enhance the reliability and performance of your infrastructure with the APC WADVPLUS-AX-14 Advantage Plus Service Plan. This comprehensive one-year service plan is designed specifically for a single Infrastruxure Inrow SC unit. Benefit from dedicated service support, ensuring your system maintains optimal functionality. The plan includes proactive diagnostics, preventive maintenance, and priority access to technical support, allowing you to focus on your core business operations while APC handles the complexities of your infrastructure needs. Maximize uptime and efficiency with this essential service plan.

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APC WADVPLUS-AX-14 1Yr Advantage Plus Service Plan For (1) Infrastruxure Inrow Sc

Features

  • Comprehensive one-year service plan for Infrastruxure Inrow SC units
  • 24/7 on-site support and troubleshooting by APC certified professionals
  • Annual preventive maintenance visit to ensure optimal performance
  • Priority access to technical support and services
  • Advanced monitoring and diagnostics to swiftly identify and resolve issues
  • Coverage includes both parts and labor
  • Up-to-date firmware and software updates for enhanced functionality

Technical Specifications

  • Service Plan Type: Advantage Plus Service Plan
  • Duration: 1 year
  • Applicable Product: Infrastruxure Inrow SC units
  • Support Availability: 24/7
  • On-Site Support: Included
  • Preventive Maintenance Visit: Annual
  • Technical Support: Priority access
  • Monitoring and Diagnostics: Advanced
  • Parts and Labor Coverage: Included
  • Firmware and Software Updates: Included

Frequent Ask Questions

  • What is the APC WADVPLUS-AX-14 Service Plan?

    The APC WADVPLUS-AX-14 Service Plan is a 1-year Advantage Plus service plan specifically designed for one Infrastruxure Inrow SC unit. It includes comprehensive benefits like preventive maintenance, on-site support, and emergency services to ensure optimal performance and reliability of your Infrastruxure Inrow SC system.

  • What does the preventive maintenance include?

    The preventive maintenance included in the APC WADVPLUS-AX-14 Service Plan covers a thorough inspection of key components, firmware updates, cleaning, and testing to ensure that your Infrastruxure Inrow SC unit is operating efficiently and effectively.

  • What type of on-site support is provided?

    The on-site support offered under this service plan includes expert technician visits to address any issues, perform repairs, and ensure that your system is running smoothly. These visits are scheduled at your convenience to minimize any disruption to your operations.

  • Are emergency services included in the service plan?

    Yes, emergency service is included in the APC WADVPLUS-AX-14 Service Plan. In the event of a critical failure or unexpected issue, APC ensures rapid response by qualified technicians to minimize downtime and restore your system\'s functionality as quickly as possible.

  • How often is preventive maintenance performed?

    Preventive maintenance is typically performed annually. However, the exact frequency can vary based on the specific requirements and operating conditions of your Infrastruxure Inrow SC unit.

  • Are parts and labor costs covered under the service plan?

    Yes, the APC WADVPLUS-AX-14 Service Plan generally covers the costs of parts and labor required for repairs arising during the covered period, ensuring that you do not incur additional costs beyond your service plan.

  • How can I schedule maintenance or request support?

    Scheduling maintenance or requesting support is simple. You can contact APC\'s customer support team through their dedicated service channels. They will assist you in setting up appointments or addressing any urgent issues you have with your Infrastruxure Inrow SC unit.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

 

 

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

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