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APC WADVPLUS-EZ-20 (1) Yr Advantage Plus Service Plan For (1) Easy Ups 3S 20Kva Ups

The APC WADVPLUS-EZ-20 is a one-year Advantage Plus Service Plan specifically tailored for the Easy UPS 3S 20Kva UPS system. This premium plan ensures optimal performance and reliability, providing expert support and timely maintenance for your critical power infrastructure. With round-the-clock access to APC's experienced technical support team, proactive equipment checks, and priority on-site service, you can maintain peace of mind knowing that your UPS system will continue to deliver uninterrupted power for your essential operations.

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APC WADVPLUS-EZ-20 (1) Yr Advantage Plus Service Plan For (1) Easy Ups 3S 20Kva Ups

Features

  • Comprehensive service plan designed specifically for Easy Ups 3S 20KVA UPS systems.
  • One year of coverage to ensure continuous and reliable performance.
  • Includes on-site repair and preventive maintenance visits.
  • 24/7 access to APC\'s technical support and customer service.
  • Expertise from APC-certified service professionals.
  • Proactive monitoring and troubleshooting to prevent downtime.
  • Replacement of defective parts with genuine APC components.

Technical Specifications

  • Service Duration: 1 Year
  • Coverage: On-site repair and preventive maintenance
  • Applicable Equipment: Easy UPS 3S 20KVA UPS
  • Support Availability: 24/7
  • Service Provider: APC by Schneider Electric
  • Parts Included: Genuine APC replacement components
  • Professional Staff: APC-certified technicians

Frequent Ask Questions

  • What is the APC WADVPLUS-EZ-20 Service Plan?

    The APC WADVPLUS-EZ-20 is a one-year Advantage Plus Service Plan designed for the Easy UPS 3S 20Kva UPS. It provides customers with a comprehensive support package to ensure optimal performance and longevity of their UPS systems.

  • What does the service plan include?

    The service plan includes on-site support, preventive maintenance, technical support, and any necessary repairs for the Easy UPS 3S 20Kva UPS during the one-year period.

  • How often is preventative maintenance performed?

    Preventive maintenance is typically performed once a year under this service plan. This includes thorough inspections, testing, and servicing to ensure the UPS continues to operate efficiently.

  • Does the service plan cover parts and labor?

    Yes, the APC WADVPLUS-EZ-20 Service Plan covers both parts and labor for repairs and maintenance during the coverage period.

  • How do I request service under this plan?

    To request service, you can contact APC customer support directly. You will typically need to provide your service plan details and a description of the issue with your Easy UPS 3S 20Kva UPS.

  • Can I extend the service plan after one year?

    Yes, you can typically extend the service plan beyond the initial one-year period. It is recommended to contact APC customer support to discuss extension options and ensure continuous coverage.

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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

 

 

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

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