Frequent Ask Questions
What is the Poly 2200-48500-025 VVX 501 PoE Business Media Phone?
The Poly 2200-48500-025 VVX 501 is a professional-grade VoIP business media phone that offers high-definition voice quality, built-in web capabilities, and a touch-screen interface, making it suitable for office environments.
Does the Poly VVX 501 require a power adapter?
No, the Poly VVX 501 supports Power over Ethernet (PoE), which means it can be powered through the Ethernet cable connected to a PoE-enabled network switch.
What type of display does the Poly VVX 501 have?
The Poly VVX 501 features a 3.5-inch color touchscreen display, which allows for easy navigation and interaction with the phone\'s features.
Can the Poly VVX 501 support video calls?
The Poly VVX 501 primarily supports audio calls. However, it can be paired with a compatible VVX camera to enable video calling capabilities.
What are some key features of the Poly VVX 501?
Some key features include HD voice quality, a color touch screen, voicemail support, call forwarding, call waiting, call transfer, SIP protocol support, and integration with various Unified Communications platforms.
How many lines can the Poly VVX 501 handle?
The Poly VVX 501 can handle up to 12 SIP lines, allowing multiple calls to be managed simultaneously.
Is the Poly VVX 501 easy to set up?
Yes, the Poly VVX 501 is designed for quick and easy setup. It can be configured using a web-based interface, making it user-friendly for IT administrators to deploy.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
