Frequent Ask Questions
What is the Poly 2200-48500-019 VVX 501 Skype for Business?
The Poly 2200-48500-019 VVX 501 is a business media phone designed for use with Skype for Business. It is equipped with POE (Power Over Ethernet) and is known for its high-quality audio, advanced features, and user-friendly interface.
What features does the Poly VVX 501 offer?
The Poly VVX 501 offers a range of features including a touch screen interface, HD voice quality, video call capability (with optional camera), integration with Skype for Business, and support for a wide variety of business applications. It also includes features such as voicemail, call forwarding, and conferencing.
How can I connect the Poly VVX 501 to my network?
The Poly VVX 501 can be connected to your network using an Ethernet cable. It supports POE which allows it to be powered through the Ethernet connection, eliminating the need for a separate power adapter.
Is the Poly VVX 501 easy to set up and use?
Yes, the Poly VVX 501 is designed to be user-friendly with an intuitive touch screen interface. It also includes detailed setup instructions to help you get started quickly and easily. Additionally, it provides seamless integration with Skype for Business for a smooth user experience.
Does the Poly VVX 501 support video calls?
Yes, the Poly VVX 501 supports video calls if paired with the optional Polycom VVX Camera. This allows users to participate in high-quality video conferencing directly from their desktop phone.
What type of audio quality can I expect from the Poly VVX 501?
The Poly VVX 501 is equipped with Polycom HD Voice technology, providing crystal-clear audio for both calls and voice conferencing. This ensures superior call quality and a better communication experience.
Can the Poly VVX 501 be used with other applications besides Skype for Business?
Yes, the Poly VVX 501 supports a wide variety of business applications and can be integrated with other software and services for enhanced productivity and communication.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
