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Eaton 9E20KI 9E 20kVA Full Online Double Conversion UPS module

The Eaton 9E20KI 9E 20kVA Full Online Double Conversion UPS is an advanced power protection solution designed for critical applications. Delivering 20kVA, this UPS ensures continuous, clean power by converting incoming power to DC and back to AC, eliminating disturbances. Ideal for data centers, medical facilities, and industrial environments, it features a robust double-conversion design with high efficiency, reducing energy consumption and operational costs. Its compact footprint and flexible battery configurations make it an excellent choice for environments where space and reliability are paramount.

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Eaton 9E20KI 9E 20kVA Full Online Double Conversion UPS module


  • True Online Double Conversion Technology
  • High Efficiency for Reduced Energy Consumption
  • Advanced Automatic Bypass for Improved Reliability
  • Scalable Runtime Options with Hot-swappable Battery Modules
  • Intuitive LCD Interface for Easy Monitoring and Management
  • User-friendly Power Management Software
  • Advanced Battery Management for Prolonged Battery Life
  • Remote Monitoring and Management Capability

Technical Specifications

  • Power Rating: 20 kVA / 16 kW
  • Input Voltage Range: 176-276V
  • Output Voltage: 230V (adjustable +1 - +3%)
  • Frequency Range: 40-70 Hz (auto-sensing)
  • Power Factor: 0.99 (input)
  • Battery Type: Valve-regulated lead-acid (VRLA)
  • Backup Time: Scalable with External Battery Modules
  • Noise Level: Less than 55 dBA at 1 meter
  • Operating Temperature: 0°C to 40°C
  • Communication Ports: USB, RS232, and optional SNMP/Web card
  • Dimensions: 815 x 335 x 967 mm (H x W x D)
  • Weight: Approximately 215 kg

Frequent Ask Questions

  • What is the Eaton 9E 20kVA UPS?

    The Eaton 9E 20kVA UPS is a full online double conversion uninterruptible power supply. It is designed to deliver consistent and reliable backup power for critical applications in the event of power failures or fluctuations.

  • What type of UPS topology does the Eaton 9E use?

    The Eaton 9E uses a double conversion topology, which provides the highest level of power protection by isolating the load from input power irregularities.

  • What are the key features of the Eaton 9E 20kVA UPS?

    Some key features include high efficiency in double-conversion mode, a compact footprint, LCD interface for easy monitoring and configuration, extended battery runtime options, and comprehensive battery management.

  • What are the dimensions and weight of the Eaton 9E 20kVA UPS?

    The dimensions of the Eaton 9E 20kVA UPS is 585mm x 337mm x 724mm (HxWxD) and it weighs approximately 107kg without batteries.

  • What is the input and output voltage of the Eaton 9E 20kVA UPS?

    The input and output voltage of the Eaton 9E 20kVA UPS supports a wide range, typically 230V for single-phase and 400V for three-phase inputs and outputs.

  • How can I monitor the Eaton 9E 20kVA UPS?

    The Eaton 9E 20kVA UPS can be monitored through a user-friendly LCD interface and can also be connected to network management systems using optional communication cards.

  • What kind of battery options are available for the Eaton 9E 20kVA UPS?

    The Eaton 9E 20kVA UPS supports external battery modules to extend runtime during power outages and utilizes advanced battery management to prolong battery life.

  • Is the Eaton 9E 20kVA UPS easy to install?

    Yes, the Eaton 9E 20kVA UPS is designed for easy installation and can be set up with minimal disruption. Its compact design allows for flexible installation in various environments.

  • Can the Eaton 9E 20kVA UPS be used in data centers?

    Yes, the Eaton 9E 20kVA UPS is suitable for a range of critical applications including data centers, industrial environments, and commercial facilities where reliable and clean power is essential.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.



Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

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