The APC WADVPRIME-G7-50 Advantage Prime Service Plan provides comprehensive support for your Galaxy 7000 500kVA UPS, ensuring optimal performance and reliability. This one-year service plan includes proactive maintenance, priority response, and expert technical support, designed to minimize downtime and extend the life of your UPS system. With regular check-ups and priority access to genuine APC parts, you can trust that your critical power infrastructure is in expert hands. Enhance the longevity and efficiency of your UPS with the APC Advantage Prime Service Plan.
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What is the APC WADVPRIME-G7-50 1 Year Advantage Prime Service Plan?
The APC WADVPRIME-G7-50 is a 1-year service plan designed specifically for a single Galaxy 7000 500kVA UPS. It provides comprehensive support and maintenance to ensure optimal performance and reliability of your UPS system.
What are the main benefits of the Advantage Prime Service Plan?
The main benefits include preventive maintenance, priority access to technical support, repair and replacement services, and regular system updates to ensure your UPS operates efficiently and effectively.
Does the service plan include on-site support?
Yes, the APC WADVPRIME-G7-50 service plan includes on-site support from certified technicians who can perform maintenance, diagnostics, and repairs at your location.
How often are preventive maintenance visits scheduled?
The service plan includes regular preventive maintenance visits, although the frequency may depend on the specific requirements of your UPS system and its operating conditions.
What kind of technical support is available with this service plan?
The Advantage Prime Service Plan provides priority access to technical support via phone or email. This ensures that any issues or concerns are addressed promptly by experienced professionals.
Is remote monitoring included in this service plan?
Yes, remote monitoring services are included, allowing for continuous oversight of your UPS system\'s performance. This helps in early detection of potential issues and enhances reliability.
Can this service plan be renewed after one year?
Yes, the APC WADVPRIME-G7-50 service plan can typically be renewed annually. Contact APC support to discuss renewal options and ensure continued protection for your UPS system.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
