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APC WADVPRIME-G3-21 1 Year Advantage Prime Service Plan for 1 Galaxy 3500 or SUVT 10-15 kVA UPS

The APC WADVPRIME-G3-21 1 Year Advantage Prime Service Plan is tailored for optimal performance and reliability for your Galaxy 3500 or SUVT 10-15 kVA UPS. This comprehensive service plan includes expert support, ensuring peak operation and extending the lifespan of your UPS. Advantage Prime Service offers preventive maintenance, swift issue resolution, and access to exclusive resources, giving you peace of mind and enhanced protection for your critical power infrastructure. Keep your UPS running efficiently with this top-tier service plan from APC.

REQUEST A QUOTE today, and let us provide you with a prompt and professional response tailored just for you. Experience the highest standard of service at unbeatable prices.

APC WADVPRIME-G3-21 1 Year Advantage Prime Service Plan for 1 Galaxy 3500 or SUVT 10-15 kVA UPS

Features

  • One-year service plan for Galaxy 3500 or SUVT 10-15 kVA UPS systems.
  • Priority access to APC customer support.
  • Expert technical support to ensure optimal performance and reliability of your UPS system.
  • Regular system monitoring and maintenance.
  • Flexible service scheduling to minimize business disruptions.
  • Comprehensive preventive maintenance to prolong the lifespan of your UPS system.
  • Quick response times for onsite repair and troubleshooting.
  • Replacement of any necessary parts to maintain system functionality.

Technical Specifications

  • Service Plan Duration: 1 Year
  • Compatible Models: Galaxy 3500, SUVT 10-15 kVA UPS systems
  • Service Coverage: Onsite maintenance and repair
  • Support Response Time: Priority response for repairs
  • Inspection Frequency: Regular maintenance visits as per schedule
  • Parts Replacement: Included for covered models
  • Technical Support Availability: 24/7

Frequent Ask Questions

  • What is included in the APC WADVPRIME-G3-21 1 Year Advantage Prime Service Plan?

    The APC WADVPRIME-G3-21 1 Year Advantage Prime Service Plan includes proactive maintenance visits, remote monitoring, and diagnostics, on-site service support, and access to user-friendly support resources.

  • Which UPS models are covered under this service plan?

    This service plan is specifically designed for APC Galaxy 3500 or SUVT 10-15 kVA UPS models.

  • How does remote monitoring work with this service plan?

    Remote monitoring involves continuous oversight of your UPS system\'s performance, identifying potential issues before they become critical, thus reducing downtime and improving system reliability.

  • What can I expect during a maintenance visit?

    During a maintenance visit, a certified technician will perform a thorough inspection of your UPS system, conduct necessary repairs, replace worn out components, and ensure the system is operating optimally.

  • Is technical support available with the service plan?

    Yes, the service plan includes access to technical support from APC experts, who can assist with troubleshooting, configuration, and any other technical queries you may have.

  • How do I contact support if I need assistance?

    You can contact APC support through the dedicated customer service number provided upon activation of your service plan, or via their support portal for remote assistance and queries.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

 

 

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

Experience Excellence with IP Trading:

Dedicated Support

  • Dedicated Account Manager for seamless assistance
  • Facilitated interaction with preferred vendors
  • Shielding from time-consuming follow-up calls

Easy Access

  • Direct access to decision-makers
  • Flexible and entrepreneurial approach

Comprehensive Offering

  • Project design, product sourcing, and implementation
  • Specialized solutions and expert procurement services
  • Catalogue of suppliers covering wired and wireless IT and OT networks, Network and Data security, network management, Servers, storage, Unified Communication, Power Quality Assurance

Efficiency Unleashed

  • Access to presales experts
  • Assistance in building solutions
  • Optimal price negotiation and contract management

Why IP Trading?

  • Proven Expertise
  • 20 years of industry experience
  • Expert teams in technical sales, sourcing, logistics, finance, and account management
  • Exclusive dedication to supplying ICT products and solutions

Clientele

  • Trusted by Federal, State, and Local Government departments
  • Preferred partner for Not-For-Profit organizations and public and private companies of all sizes

Accreditations

  • Registered supplier on the Australian Government’s DTA Hardware Marketplace
  • Prequalified Supplier to the NSW Government Advanced ICT Services Scheme
  • Accredited by QAssure in Queensland

Client Base

  • Trusted by renowned entities across various industries
  • Privacy-respected. References available upon request

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