Frequent Ask Questions
What is the APC SYH2K6RMI Symmetra RM 2kVA?
The APC SYH2K6RMI Symmetra RM is a scalable and redundant uninterruptible power supply (UPS) system with an initial capacity of 2kVA which can be scaled up to 6kVA. It is designed for critical server rooms, data center, and network closet applications.
What does N+1 redundancy mean?
N+1 redundancy means that the system includes one more module than is necessary for the devices it supports. This ensures that if one module fails, the system will continue to operate without interruption.
What voltage does the APC SYH2K6RMI support?
The APC SYH2K6RMI supports an input and output voltage range of 220-240V.
Can the runtime of the APC SYH2K6RMI be extended?
The runtime of the APC SYH2K6RMI can be extended by adding additional battery modules to the system, allowing for longer support during power outages.
What type of environment is the APC SYH2K6RMI suitable for?
The APC SYH2K6RMI is suitable for environments such as server rooms, network closets, and data centers where uninterrupted power is critical.
How easy is it to scale the capacity of the APC SYH2K6RMI?
Scaling the capacity of the APC SYH2K6RMI is straightforward. It involves adding additional power modules, allowing the system to grow with your needs without requiring a complete replacement.
Does the APC SYH2K6RMI provide any management options?
Yes, the APC SYH2K6RMI includes management options such as network management cards that allow for remote monitoring and management of the UPS over a network.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
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Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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