Frequent Ask Questions
What is the Ubiquiti LTU-LR-AU?
The Ubiquiti LTU-LR-AU is a long-range client radio designed for Point-to-Multipoint (PtMP) environments. It operates in the 5 GHz frequency band and can connect to an LTU-Rocket base station.
What frequency does the LTU-LR-AU operate on?
The LTU-LR-AU operates on the 5 GHz frequency band.
What is the maximum range of the LTU-LR-AU?
The LTU-LR-AU has a maximum range of up to 30 kilometers.
In what environment is the LTU-LR-AU best used?
The LTU-LR-AU is best used in a Point-to-Multipoint (PtMP) environment.
With which base station is the LTU-LR-AU compatible?
The LTU-LR-AU is compatible with the LTU-Rocket base station.
Does the LTU-LR-AU support high bandwidth?
Yes, the LTU-LR-AU supports high bandwidth as part of its advanced technical functionalities.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
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