Frequent Ask Questions
What is the Ubiquiti TP-DCDC-1224 Tycon Power?
The Ubiquiti TP-DCDC-1224 Tycon Power is a DC to DC converter designed to provide reliable power to devices requiring 24VDC from a 9-36VDC input source. It is particularly suitable for use with 12V and 24V battery systems and can operate in high-temperature environments.
What is the maximum power output of the TP-DCDC-1224?
The TP-DCDC-1224 has a maximum power output of 19W.
Can the TP-DCDC-1224 be used with both 12V and 24V battery systems?
Yes, the TP-DCDC-1224 is designed to be compatible with both 12V and 24V battery systems.
What operating temperature range is the TP-DCDC-1224 suitable for?
The TP-DCDC-1224 can operate in high-temperature environments, but specific temperature ranges should be confirmed from the product documentation.
What types of devices can be powered using the TP-DCDC-1224?
The TP-DCDC-1224 is typically used to power networking equipment, such as PoE (Power over Ethernet) devices, that require 24VDC input.
Is the TP-DCDC-1224 suitable for outdoor use?
The TP-DCDC-1224 is designed for reliable performance, but for outdoor use, it should be placed in a weatherproof enclosure to protect it from environmental elements.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
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Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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