Frequent Ask Questions
What is the Ubiquiti USW-Flex-Mini-AU?
The Ubiquiti USW-Flex-Mini-AU is a compact, managed UniFi Layer 2 Gigabit switch with 5 Gbe RJ45 ports. It can be powered via PoE (802.3af) or USB Type-C 5V 1A.
How many ports does the USW-Flex-Mini-AU have?
The USW-Flex-Mini-AU has a total of 5 Gigabit Ethernet (RJ45) ports.
Can the USW-Flex-Mini-AU be powered using USB?
Yes, the USW-Flex-Mini-AU can be powered using a USB Type-C power adapter rated at 5V 1A.
Is the USW-Flex-Mini-AU PoE powered?
Yes, the USW-Flex-Mini-AU is PoE (Power over Ethernet) powered and supports the 802.3af standard.
Does the USW-Flex-Mini-AU support layer 2 switching?
Yes, the USW-Flex-Mini-AU is a Layer 2 managed switch.
What is the primary use case for the USW-Flex-Mini-AU?
The USW-Flex-Mini-AU is primarily used for extending network connectivity in home or small office environments with its compact design and versatility in power options.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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