Frequent Ask Questions
What is the Ubiquiti USW-INDUSTRIAL-AU?
The Ubiquiti USW-INDUSTRIAL-AU is a managed Gigabit Layer 2 switch designed for industrial environments. It is fanless, operates up to 50 degrees Celsius, and supports 802.3bt PoE++.
What does fanless mean for the Ubiquiti USW-INDUSTRIAL-AU?
Fanless means that this switch does not have any mechanical fans for cooling, making it quieter and less prone to mechanical failure, which is ideal for industrial or rugged environments.
What is 802.3bt PoE++?
802.3bt PoE++ is a Power over Ethernet standard that allows the switch to deliver higher power levels (up to 60W per port) to connected devices, which is suitable for powering more demanding devices.
What are the operating conditions for the Ubiquiti USW-INDUSTRIAL-AU?
The switch can operate in a temperature range of -10 to 50 degrees Celsius (14 to 122 degrees Fahrenheit), making it suitable for industrial environments where conditions can be extreme.
How many ports does the Ubiquiti USW-INDUSTRIAL-AU have?
The Ubiquiti USW-INDUSTRIAL-AU features 10 Gigabit Ethernet ports.
Is the Ubiquiti USW-INDUSTRIAL-AU managed or unmanaged?
The Ubiquiti USW-INDUSTRIAL-AU is a managed switch, allowing you to configure, manage, and monitor your network.
What type of management interface does this switch use?
This switch can be managed using the UniFi Controller software, which provides a user-friendly interface for network management.
Can the Ubiquiti USW-INDUSTRIAL-AU be used outdoors?
While it is rugged and designed for industrial use, it is not specified for outdoor use without additional protection from the elements.
Does the Ubiquiti USW-INDUSTRIAL-AU support VLANs?
Yes, as a Layer 2 switch, it supports VLANs (Virtual Local Area Networks), allowing for the segmentation of networks to improve performance and security.
What are the power requirements for this switch?
The switch can be powered by standard AC power via its included power adapter, or it can receive power from a compatible IEEE 802.3bt PoE++ source.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
