Frequent Ask Questions
What is the TP-Link Deco Xe75 Pro Mesh WiFi System?
The TP-Link Deco Xe75 Pro is a mesh WiFi system designed to provide seamless, high-speed WiFi coverage throughout your home. It includes two units (2-pack) and offers AXE5400 tri-band WiFi with one 2.5GbE port and two GbE ports.
What are the key features of the Deco Xe75 Pro?
The key features include tri-band AXE5400 WiFi, seamless coverage with mesh technology, support for WiFi 6E, and multiple gigabit ethernet ports including a 2.5GbE port.
How many devices can the Deco Xe75 Pro support?
The Deco Xe75 Pro can support over 200 devices simultaneously, making it ideal for smart homes with numerous connected devices.
What is the coverage area of the Deco Xe75 Pro?
The 2-pack Deco Xe75 Pro can cover up to 5,500 square feet, providing extensive WiFi coverage without dead zones.
How do I set up the Deco Xe75 Pro Mesh WiFi System?
Setup is simple using the Deco app. The app provides step-by-step instructions to guide you through the process, including connecting the units, creating your network, and configuring settings.
Does the Deco Xe75 Pro support WiFi 6E?
Yes, the Deco Xe75 Pro supports WiFi 6E, which includes the 6GHz band for higher speeds and reduced latency.
Can I expand the Deco Xe75 Pro mesh system with additional units?
Yes, the Deco system is expandable. You can add additional Deco units to increase coverage and optimize WiFi performance throughout your home.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
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We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
