Frequent Ask Questions
What is the Teltonika RUTX11000200 (RUTX11) router?
The Teltonika RUTX11000200 (RUTX11) is a robust dual SIM 4G LTE router and firewall with instant LTE failover capabilities. It supports CAT6 LTE, dual-band WiFi 802.11ac, GNSS/GPS, and Bluetooth.
What are the key features of the RUTX11 router?
Key features of the RUTX11 router include dual SIM slots for LTE failover, CAT6 LTE support, dual-band WiFi 802.11ac, GNSS/GPS, Bluetooth, and advanced security features such as a firewall, multiple VPN services, and remote management options.
What LTE speeds does the RUTX11 support?
The RUTX11 supports CAT6 LTE, providing download speeds of up to 300 Mbps and upload speeds of up to 50 Mbps.
How does the dual SIM functionality work?
The dual SIM functionality allows the RUTX11 to switch between two different SIM cards for LTE connectivity, ensuring continuous internet connection with instant failover in case one SIM loses connectivity.
Is the RUTX11 suitable for industrial and remote applications?
Yes, the RUTX11 is designed for robust performance in industrial environments and remote applications. Its advanced features and durable design make it suitable for a variety of challenging settings.
Does the RUTX11 support GPS tracking?
Yes, the RUTX11 includes GNSS/GPS functionality, allowing for real-time location tracking and monitoring.
What type of security features does the RUTX11 have?
The RUTX11 offers advanced security features, including a built-in firewall, multiple VPN protocols (such as OpenVPN, IPsec, and PPTP), and the ability to create secure and encrypted connections.
Can the RUTX11 be managed remotely?
Yes, the RUTX11 can be managed remotely through Teltonika\'s Remote Management System (RMS), providing easy deployment, configuration, and monitoring of the router.
What WiFi standards does the RUTX11 support?
The RUTX11 supports dual-band WiFi 802.11ac, offering both 2.4 GHz and 5 GHz wireless bands for fast and reliable WiFi connections.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
