Frequent Ask Questions
What are the key features of the Teltonika RUT900?
The Teltonika RUT900 is a compact industrial 3G router equipped with 4 Ethernet ports, WiFi, dual-SIM functionality, and the RUTOS software. It\'s designed for advanced networking solutions with robust connectivity and versatile network management capabilities.
What type of connectivity does the Teltonika RUT900 support?
This router supports 3G connectivity, allowing for reliable mobile internet access. It also includes 4 Ethernet ports for wired connections and WiFi for wireless networking.
How does the dual-SIM feature of the Teltonika RUT900 work?
The dual-SIM functionality allows the router to switch between two different SIM cards for improved redundancy and uptime. If the primary SIM card loses its signal, the router can switch to the secondary SIM card to maintain continuous internet connectivity.
What is the purpose of the RUTOS software on the Teltonika RUT900?
RUTOS (RutOS) is an advanced software platform designed for Teltonika routers, offering network management tools, security features, and configuration options to customize and optimize network performance. It supports features like VPN, firewall, and remote management.
Is the Teltonika RUT900 suitable for industrial applications?
Yes, the Teltonika RUT900 is designed for industrial environments. Its robust build, multiple connectivity options, and advanced networking features make it ideal for various industrial applications, including remote monitoring, automation, and communication systems.
Can the Teltonika RUT900 be used in remote locations?
Absolutely. The router\'s 3G connectivity, dual-SIM capability, and durable design make it well-suited for use in remote or harsh environments where reliable internet access is crucial.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
