Poly 216866-01 Sync 20 Smart Speakerphone Cl5400-M Usb-A W/ Bluetooth- Cert Ms Teams

Features

• Compact and portable design for easy transport
• High-quality audio for clear conversations
• Integrated Bluetooth for wireless connection
• USB-A connectivity for seamless integration with devices
• Microsoft Teams certified for optimal compatibility
• Dedicated Teams button for instant access to the Teams app
• Works with other leading UC platforms for versatile use
• Built-in battery for up to 20 hours of talk time
• Integrated display for call status and volume information
• Intuitive touch-sensitive controls for easy operation
• Full duplex audio performance for natural conversations
• Noise and echo reduction technology for clear sound
• IP64 rating for dust and water resistance
• High-quality microphone array for 360-degree audio pickup

Technical Specifications

• Device Type: Smart Speakerphone
• Model: Poly 216866-01 Sync 20
• Connectivity: USB-A, Bluetooth
• Certification: Microsoft Teams
• Power Supply: Built-in rechargeable battery
• Battery Life: Up to 20 hours of talk time
• Dimensions: 34 mm x 95 mm x 182 mm
• Weight: 360 g
• Microphones: 3-microphone array
• Water Resistance: IP64 dust and water resistant
• Controls: Volume, mute, call/answer end, Microsoft Teams button
• Indicator: Visual status lights for call and mute
• Compatibility: Windows and Mac OS
• Operating Frequency: Bluetooth 5.0

Frequent Ask Questions

• What is the Poly 216866-01 Sync 20 Smart Speakerphone?

The Poly 216866-01 Sync 20 Smart Speakerphone is a portable personal speakerphone designed for use with Microsoft Teams. It features Bluetooth and USB-A connectivity, making it easy to connect with various devices for conference calls, music streaming, and more.

• Can I use the Poly Sync 20 with devices other than Microsoft Teams?

Yes, you can use the Poly Sync 20 with other communication platforms and devices. It is compatible with laptops, smartphones, and tablets via Bluetooth or USB-A connection.

• How do I connect the Poly Sync 20 to my device?

You can connect the Poly Sync 20 to your device either through Bluetooth or using the USB-A cable that comes with the speakerphone. For Bluetooth connection, turn on Bluetooth on your device and pair it with the speakerphone. For USB-A connection, simply plug the USB-A cable into your device\'s USB port.

• Is the Poly Sync 20 rechargeable?

Yes, the Poly Sync 20 has a built-in rechargeable battery. You can charge it using the included USB-A cable. Once fully charged, the battery provides hours of talk time and playback.

• Does the Poly Sync 20 have noise-canceling features?

Yes, the Poly Sync 20 is equipped with noise-canceling technology, which helps to eliminate background noise and ensure clear audio during calls and meetings.

• What devices are compatible with the Poly Sync 20?

The Poly Sync 20 is compatible with most devices that support Bluetooth and USB-A connections, including laptops, desktop computers, smartphones, and tablets.

• Does the Poly Sync 20 support stereo sound?

Yes, the Poly Sync 20 delivers high-quality stereo sound, making it ideal not only for calls but also for music playback.

• What makes the Poly Sync 20 certified for Microsoft Teams?

The Poly Sync 20 is officially certified for Microsoft Teams, meaning it has been optimized to offer the best experience when used with Teams for calls and meetings. It features a dedicated Teams button, making it more convenient for Teams users.

• Can I use the Poly Sync 20 for music playback?

Yes, the Poly Sync 20 can be used for music playback, providing high-quality sound. Its portable design makes it convenient for both work and leisure use.

• How do I control the Poly Sync 20?

The Poly Sync 20 has a simple and intuitive control interface. You can control volume, mute, and call functions directly from the device. For Microsoft Teams users, there is a dedicated Teams button for easy access.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

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