Frequent Ask Questions
What is the Poly 6867-08700-300 Realconnect Service Onboarding Workshop for MS Teams?
The Poly 6867-08700-300 Realconnect Service Onboarding Workshop for MS Teams is a comprehensive service designed to facilitate the integration and onboarding of Poly RealConnect with Microsoft Teams. This workshop provides guidance and support to ensure a seamless transition and optimal configuration.
Who is the target audience for this onboarding workshop?
This service is ideal for IT administrators, technical staff, and anyone responsible for managing Microsoft Teams and video conferencing solutions within an organization. It is particularly suited for organizations that are new to Poly RealConnect or those looking to optimize their existing setup.
What are the key components of the workshop?
The key components of the workshop include:
- Assessment of current video conferencing infrastructure.
- Guidance on the deployment and configuration of Poly RealConnect with Microsoft Teams.
- Best practices for integration and usage.
- Training for administrators and end-users.
- Support for troubleshooting and resolving integration issues.
How long does the onboarding workshop take?
The duration of the Poly Realconnect Service Onboarding Workshop can vary depending on the complexity of the existing infrastructure and specific organizational needs. Typically, the workshop can be completed in a few days.
Do I need to have any prerequisites before attending the workshop?
Yes, having a functional Microsoft Teams environment and basic knowledge of video conferencing solutions will be beneficial. It is also helpful to have administrative access to the systems that will be configured during the workshop.
What kind of support do I receive during and after the workshop?
During the workshop, expert guidance and hands-on support are provided to ensure successful onboarding. After the workshop, participants often receive additional resources and documentation to assist with ongoing management and troubleshooting. Access to Poly support channels may also be available for further assistance.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
