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Brand > Poly > Video > Uncategorised > Uncategorised > 487P-86260-312

Poly 487P-86260-312 Service 3 Yr Plus Studio X30 + Tc8

Enhance your video conferencing experience with the Poly 487P-86260-312 Service 3 Yr Plus for Studio X30 and TC8. This comprehensive service package ensures seamless support and optimal performance for three years, providing you with the confidence and reliability you need for uninterrupted communication. The Studio X30, combined with the intuitive TC8 touch controller, delivers exceptional audio and video quality, making remote collaboration more productive and engaging than ever. Enjoy peace of mind and efficient operations with Poly's premium service coverage.

REQUEST A QUOTE today, and let us provide you with a prompt and professional response tailored just for you. Experience the highest standard of service at unbeatable prices.

Poly 487P-86260-312 Service 3 Yr Plus Studio X30 + Tc8

Features

  • Three-year service plan for Poly Studio X30 and TC8
  • Comprehensive support for deployment, configuration, and troubleshooting
  • Dedicated technical support available 24/7
  • Software updates and upgrades included
  • Priority access to advanced replacement hardware if required
  • Access to exclusive resources and knowledge base

Technical Specifications

  • Service Duration: 3 years
  • Devices Covered: Poly Studio X30 and Poly TC8
  • Support Availability: 24/7 technical support
  • Includes: Deployment assistance, configuration guidance, and troubleshooting support
  • Hardware Replacement: Priority advanced replacement
  • Software Maintenance: Regular updates and upgrades

Frequent Ask Questions

  • What is the Poly 487P-86260-312 Service?

    The Poly 487P-86260-312 Service is a 3-year coverage plan for the Poly Studio X30 video bar and its associated TC8 touch controller. It ensures access to comprehensive support and services, helping to maintain optimal performance.

  • What devices does the service plan cover?

    This service plan specifically covers the Poly Studio X30 video bar and the TC8 touch controller.

  • What are the benefits of the 3-year service plan?

    The benefits of the 3-year service plan include comprehensive technical support, access to software updates and upgrades, and consistent performance of your Poly Studio X30 and TC8 devices over the service period.

  • How do I access support with this service plan?

    Support can be accessed through Poly\'s dedicated customer service channels, which may include phone, email, or online support portals. Detailed instructions are typically provided upon service plan activation.

  • What type of technical support is available?

    The service plan provides access to technical support for troubleshooting, configuration assistance, and general inquiries related to the Poly Studio X30 and TC8 devices.

  • Are software updates included in the service?

    Yes, the service plan includes access to software updates and upgrades, ensuring that your devices remain up-to-date with the latest features and improvements.

  • How can I renew the service after the 3-year period?

    Poly typically provides options to renew the service plan before it expires. You will need to contact Poly\'s customer service or your authorized Poly dealer for renewal options.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

 

 

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

Experience Excellence with IP Trading:

Dedicated Support

  • Dedicated Account Manager for seamless assistance
  • Facilitated interaction with preferred vendors
  • Shielding from time-consuming follow-up calls

Easy Access

  • Direct access to decision-makers
  • Flexible and entrepreneurial approach

Comprehensive Offering

  • Project design, product sourcing, and implementation
  • Specialized solutions and expert procurement services
  • Catalogue of suppliers covering wired and wireless IT and OT networks, Network and Data security, network management, Servers, storage, Unified Communication, Power Quality Assurance

Efficiency Unleashed

  • Access to presales experts
  • Assistance in building solutions
  • Optimal price negotiation and contract management

Why IP Trading?

  • Proven Expertise
  • 20 years of industry experience
  • Expert teams in technical sales, sourcing, logistics, finance, and account management
  • Exclusive dedication to supplying ICT products and solutions

Clientele

  • Trusted by Federal, State, and Local Government departments
  • Preferred partner for Not-For-Profit organizations and public and private companies of all sizes

Accreditations

  • Registered supplier on the Australian Government’s DTA Hardware Marketplace
  • Prequalified Supplier to the NSW Government Advanced ICT Services Scheme
  • Accredited by QAssure in Queensland

Client Base

  • Trusted by renowned entities across various industries
  • Privacy-respected. References available upon request

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