Frequent Ask Questions
What is the Poly 4870-66700-312 Premier 3 Yr Trio 8500 IP Conference Phone?
The Poly 4870-66700-312 Premier 3 Yr Trio 8500 is a high-performance IP conference phone designed to deliver superior audio quality and seamless conferencing capabilities for meeting rooms and collaborative environments. The package includes a 3-year premier service contract.
What features does the Trio 8500 IP Conference Phone offer?
The Trio 8500 offers advanced features such as HD voice clarity, noise reduction technology, easy-to-use touch interface, and integration with various communication platforms. It also supports Bluetooth and USB connectivity for versatile usage.
What are the connectivity options available with the Trio 8500?
The Trio 8500 supports multiple connectivity options including IP (Internet Protocol), Bluetooth, and USB. This allows the device to connect with other conferencing systems, personal devices, and meeting platforms effortlessly.
Is the Trio 8500 compatible with my existing conferencing platform?
Yes, the Trio 8500 is designed to be compatible with various leading conferencing platforms such as Microsoft Teams, Zoom, and other SIP-based communication systems. This ensures smooth integration and operation within your existing setup.
How does the 3-year premier service support work?
The 3-year premier service included in the product package provides comprehensive support and maintenance for the Trio 8500 IP Conference Phone. This includes technical support, software updates, and hardware repair services to ensure optimal performance over the duration of the service period.
Can Trio 8500 be used in large conference rooms?
While the Trio 8500 is versatile and can be used in various room sizes, it is particularly optimized for small to medium-sized conference rooms. For larger spaces, additional microphones or extension devices may be required to ensure clear audio capture and transmission.
Is it easy to set up and install the Trio 8500?
Yes, the Trio 8500 is designed for easy setup and installation. The device comes with a user-friendly interface and all necessary instructions, making it straightforward to connect and configure within your conference room setup.
Does the Trio 8500 support call recording?
Yes, the Trio 8500 supports call recording when integrated with compatible recording software or systems. This allows for documentation and review of conference calls as needed.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
