The Poly 4870-65320-801 Re-Activation Fee renews support coverage for your Group 310 system with 720P resolution, featuring advanced Ee Acoustic intelligence. This comprehensive service ensures seamless, high-quality audio and video communication, enhancing collaboration and productivity. Ideal for systems out of support for a year or less, it reinstates full access to technical assistance and software updates. Maintain optimal performance and reliability of your conferencing equipment with this essential re-activation service.
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The Poly 4870-65320-801 Re-Activation Fee is a service fee required to reactivate support coverage for a Poly device, specifically for a device that has been out of support for one year or less.
This refers to the specific Poly device model and configuration that the re-activation fee covers. It includes support for the Group 310 model with a 720P resolution and EE (EagleEye) Acoustic capabilities.
The re-activated support coverage lasts until the next renewal period specified in your service agreement with Poly after the re-activation fee has been paid.
Yes, the re-activation fee applies specifically to devices that have been out of support coverage for one year or less. If your device has been out of support for more than a year, different terms and fees may apply.
After paying the re-activation fee, you will receive the same support coverage and services that were available under your original support agreement, including technical support, software updates, and parts replacement if applicable.
Yes, you will need to contact Poly to ensure that your support coverage is reinstated and to confirm any additional steps you may need to take to fully reactivate your service.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
