Frequent Ask Questions
What is the Poly 212675-01 Spare Savi USB-C to USB-B Micro Cable used for?
This cable is used to connect and charge compatible Poly (formerly Plantronics) Savi wireless headsets with USB-C ports to devices that have USB-B Micro ports.
Is the Poly 212675-01 cable compatible with other devices?
While it is specifically designed for Poly Savi wireless headsets, this cable may also work with any other device that requires a USB-C to USB-B Micro connection, provided the specifications are met.
What are the specifications of the Poly 212675-01 cable?
The Poly 212675-01 cable has a USB-C connector on one end and a USB-B Micro connector on the other end. This allows it to connect devices with these specific ports.
How long is the Poly 212675-01 cable?
The Poly 212675-01 cable typically comes in a standard length suitable for connecting devices without having too much or too little slack.
Can this cable be used for data transfer?
Yes, the Poly 212675-01 cable can be used for both charging and data transfer between compatible devices.
How do I know if my device is compatible with the Poly 212675-01 cable?
Check the specifications of your device to see if it requires a USB-C to USB-B Micro connection. If your device includes these ports, it should be compatible with the Poly 212675-01 cable.
What is included in the package of the Poly 212675-01 cable?
The package typically includes one Poly 212675-01 Spare Savi USB-C to USB-B Micro Cable.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!