Frequent Ask Questions
What is the PAN-PA-450-URL4-5YR subscription?
The PAN-PA-450-URL4-5YR subscription is a 5-year (60 months) term for URL filtering on Palo Alto PA-450 devices. It helps in controlling and monitoring web traffic by categorizing URLs to provide appropriate access policies.
What are the benefits of URL filtering on Palo Alto Networks devices?
URL filtering on Palo Alto Networks devices helps in blocking inappropriate or harmful websites, reducing exposure to malware, controlling web usage, enforcing company policies, and improving productivity.
How does the URL filtering subscription work?
The URL filtering subscription categorizes URLs into various groups, allowing administrators to set up policies that control access based on these categories. It continuously updates to include newly discovered websites and threats.
Is this subscription compatible with all Palo Alto Networks firewalls?
No, this specific subscription (PAN-PA-450-URL4-5YR) is designed for use with Palo Alto PA-450 devices only.
What features are included in the PAN-PA-450-URL4-5YR subscription?
The subscription includes real-time updates of URL categories, enforcement of custom URL categories, safe search enforcement, SSL decryption, and customizable reporting capabilities to monitor web usage.
Can I customize URL categories and policies with this subscription?
Yes, administrators can create custom URL categories and enforce specific access policies based on their organizational needs using this subscription.
What happens if the subscription expires?
If the subscription expires, the URL filtering functionality will cease to receive updates and the previously categorized URL database will no longer be maintained, increasing the risk of allowing access to malicious or inappropriate websites.
How do I renew the PAN-PA-450-URL4-5YR subscription?
To renew the subscription, you typically need to contact your Palo Alto Networks reseller or Palo Alto Networks support team to purchase a renewal and apply it to your device.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
