Frequent Ask Questions
What is the Palo Alto PAN-PA-5250-URL4-5YR-HA2-R?
This is a 5-year prepaid renewal subscription for URL filtering on a Palo Alto Networks PA-5250 device that is configured in a high-availability (HA) pair.
What does the URL filtering subscription offer?
The URL filtering subscription provides advanced web filtering capabilities, allowing you to restrict access to websites and web-based content based on categories, ensuring enhanced security and compliance.
How does this subscription benefit my organization?
This subscription enhances your network security by preventing access to malicious sites, blocking inappropriate content, and enabling granular control over web usage within your organization.
Will this subscription work on devices configured in High Availability (HA) mode?
Yes, this subscription is specifically designed for devices that are configured in an HA pair, providing seamless and continuous coverage even during failover scenarios.
Do I need any additional hardware to use this subscription?
No additional hardware is required. This subscription is a software-based service that enhances the capabilities of your existing Palo Alto Networks PA-5250 device.
Can this subscription be used with other Palo Alto devices?
This specific subscription is tailored for the PA-5250 model. For other models, you will need a corresponding subscription that is compatible with those devices.
What happens after the 5-year subscription period ends?
After the 5-year period, you will need to renew your subscription to continue receiving URL filtering services. It is recommended to renew before the expiration to ensure continuous protection.
How do I activate the subscription on my device?
Activation details are provided by Palo Alto Networks. Typically, it involves logging into your account via the Palo Alto Networks support portal and applying the subscription key to your device.
Will this subscription impact the performance of my PA-5250?
This subscription is designed to integrate seamlessly with your existing PA-5250 device, ensuring minimal impact on performance while delivering robust URL filtering capabilities.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
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