Ensure peak performance with the Palo Alto ACS-PAN-SVC-BKLN-M-200-P-1K-3Y-R. This premium support package provides comprehensive 3-year backline support for your Panorama M-200, covering up to 1000 devices. Harness partner-enabled support for seamless operations, rapid issue resolution, and expert assistance to maintain the robust security and functionality of your network infrastructure. Reliably safeguard and optimize your system's performance, ensuring continuous protection against evolving cyber threats.
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This premium support package includes backline support for a Panorama M-200 appliance for up to 1000 devices. It provides partner-enabled, 24/7 support for a period of three years, ensuring optimal performance and issue resolution.
The support plan covers a Panorama M-200 appliance and supports up to 1000 connected devices.
The support is available 24/7, providing round-the-clock assistance for any issues or inquiries related to the Panorama M-200 appliance.
Yes, the support plan is a prepaid renewal option for three years. It allows you to extend your existing backline support for an additional three-year period.
Support is provided by Arrow, a partner-enabled support service that collaborates with Palo Alto to deliver premium backline support.
The support plan covers a wide range of issues, including hardware and software troubleshooting, configuration assistance, performance tuning, and general inquiries related to the Panorama M-200 appliance.
You can access the support services through dedicated support channels provided by Arrow, including phone, email, and an online support portal.
The Panorama M-200 is a network security management appliance from Palo Alto Networks. It helps manage multiple Palo Alto Networks security devices, providing centralized monitoring, reporting, and administration capabilities.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
