Frequent Ask Questions
What is the Palo Alto PAN-PA-820-ZTP-OSS?
The Palo Alto PAN-PA-820-ZTP-OSS is a special version of the PA-820 firewall that includes Zero Touch Provisioning (ZTP) capabilities. It is designed to streamline the process of setting up and deploying network security measures.
What is Zero Touch Provisioning (ZTP)?
Zero Touch Provisioning (ZTP) is a feature that allows for automatic configuration and deployment of devices with minimal manual intervention. This simplifies the installation process and reduces the time required to bring the device into operation.
What are the primary features of the PA-820 firewall?
The PA-820 firewall provides a range of features including advanced threat prevention, URL filtering, application control, and user identification. It also supports high throughput and low latency for optimal network performance.
How does ZTP benefit an organization?
With ZTP, organizations can quickly deploy security devices across multiple locations without the need for specialized IT staff on-site. This reduces operational costs and deployment times while ensuring consistent and secure configurations.
Can the PA-820 be managed remotely?
Yes, the PA-820 firewall can be managed remotely through the Palo Alto Networks management platforms, including Panorama. This allows administrators to monitor, configure, and update security policies from a central location.
What kind of environments is the PA-820 suitable for?
The PA-820 is ideal for small to medium-sized enterprises, branch offices, and retail environments where advanced security and high performance are required.
Does the PA-820 support virtualization?
Yes, the PA-820 supports virtualization, making it capable of protecting virtualized environments in addition to physical network infrastructures.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
