Frequent Ask Questions
What is the Palo Alto PAN-PA-3060-ADVURL-3YR-HA2 Advanced URL Filtering Subscription?
This is a three-year subscription for advanced URL filtering specifically for the Palo Alto PA-3060 platform configured in a High Availability (HA) pair. It provides enhanced protection by enabling the firewall to filter out web content based on URLs and categories, ensuring users are shielded from malicious and inappropriate websites.
What are the key features of this subscription?
The subscription includes real-time URL categorization, protection from web-based threats, customizable URL filtering policies, and detailed reporting on web activity. It ensures that users can safely access the internet while blocking harmful and unwanted content.
How does the High Availability (HA) configuration benefit my network?
The HA configuration ensures that if one firewall fails, the other can immediately take over without any interruption, providing continuous protection and maintaining network uptime.
Can this subscription be used with other Palo Alto models?
No, this specific subscription is designed exclusively for the Palo Alto PA-3060 series. For other models, different subscriptions tailored to their specifications and requirements would be necessary.
How do I activate the Advanced URL Filtering subscription on my PA-3060?
To activate the subscription, log into the Palo Alto Networks support portal, retrieve your activation code, and follow the steps provided to activate it on your PA-3060 devices configured in an HA pair. Instructions are typically included with the purchase.
Will this subscription impact network performance?
While advanced URL filtering can slightly increase the processing load on your firewall, the PA-3060 is designed to handle this additional load efficiently. Network performance impact should be minimal and the benefits of increased security far outweigh any potential performance considerations.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
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Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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