Frequent Ask Questions
What is the Palo Alto PAN-PA-440-TP Threat Prevention Subscription?
The Palo Alto PAN-PA-440-TP Threat Prevention Subscription is a service that provides advanced threat detection and prevention capabilities for the Palo Alto PA-440 firewall. This subscription helps protect your network by identifying and blocking malicious traffic, exploits, and malware.
What features are included in the Threat Prevention Subscription?
The subscription includes several features such as anti-virus, anti-spyware, intrusion prevention, and vulnerability protection. These features work together to detect and block threats in real-time, ensuring your network remains secure.
Is the subscription term limited?
Yes, the Palo Alto PAN-PA-440-TP Threat Prevention Subscription has a 1-year (12 months) term. After this period, it needs to be renewed to continue receiving threat prevention updates and protection.
How does the Threat Prevention Subscription enhance network security?
The subscription utilizes a combination of signature-based and behavioral analysis techniques to identify known and unknown threats. It continuously updates its threat database to protect against new and evolving malware, exploits, and other cyber threats.
Can the Threat Prevention Subscription be used with other Palo Alto subscriptions?
Yes, the Threat Prevention Subscription can be used in conjunction with other Palo Alto subscriptions such as URL Filtering, WildFire, and GlobalProtect to provide comprehensive security coverage for your network.
How do I activate the Threat Prevention Subscription on my PA-440 firewall?
To activate the Threat Prevention Subscription, you need to log in to the Palo Alto Networks support portal, go to the "Device" tab, and enter the activation code provided with your subscription. Follow the on-screen instructions to complete the activation process.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
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We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
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We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
