Frequent Ask Questions
What processor does the Moxa MC-3201 (CTO) use?
This model is equipped with an Intel Celeron 6305E processor.
How many Ethernet ports are included?
The Moxa MC-3201 (CTO) includes four Gigabit Ethernet ports (4x GbE).
What are the expansion slot options available?
It has one M.2 B Key slot, one M.2 E Key slot, and one mini PCIe slot.
How many display outputs are there?
This model includes two DisplayPort (DP) outputs.
What storage options are available?
The Moxa MC-3201 (CTO) supports one 2.5" SSD/HDD slot.
What USB connectivity options does it offer?
It has two USB 3.0 ports and four USB 2.0 ports.
Does this model include serial ports?
Yes, it includes two serial ports.
Are there any audio input/output options?
There is one Line In and one Line Out port for audio connectivity.
What power input is required for the Moxa MC-3201 (CTO)?
The power input required is 9-36VDC.
What is the operational temperature range for this model?
The operational temperature range is from -20 to 55°C.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
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Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Delivery Information
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
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If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
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