Frequent Ask Questions
What are the key features of the Moxa SDS-3016-2GSFP-T switch?
The Moxa SDS-3016-2GSFP-T is a compact industrial smart Ethernet switch that features 14 10/100BaseT(X) ports and 2 100/1000BaseSFP ports. It supports dual 12/24/48 VDC power inputs and operates within a temperature range of -40 to 75 °C.
What type of environments is the Moxa SDS-3016-2GSFP-T suitable for?
This switch is designed for harsh industrial environments, with an operating temperature range of -40 to 75 °C, making it suitable for applications in extreme conditions.
What kind of redundancy and network management features does this switch offer?
The switch offers advanced network management features such as VLAN, QoS, IGMP snooping, and network redundancy protocols to ensure high availability and reliability of the network.
What are the power input options for the Moxa SDS-3016-2GSFP-T?
The switch supports dual 12/24/48 VDC power inputs, providing flexibility and redundancy in power supply to ensure continuous operation.
How many ports does the Moxa SDS-3016-2GSFP-T have and what are their specifications?
The switch has a total of 16 ports: 14 10/100BaseT(X) Ethernet ports and 2 100/1000BaseSFP fiber ports.
What kind of installation options are available for the Moxa SDS-3016-2GSFP-T?
The switch is designed for easy installation in industrial environments and can be mounted on a DIN rail for secure and convenient placement.
Does the Moxa SDS-3016-2GSFP-T support any specific certifications for industrial use?
Yes, the switch is compliant with various industrial standards and certifications that ensure reliability and performance in industrial applications.
What kind of operating temperature range can the Moxa SDS-3016-2GSFP-T handle?
The switch operates reliably within a wide temperature range of -40 to 75 °C, making it ideal for use in extreme temperature conditions.
Is the Moxa SDS-3016-2GSFP-T easy to manage and configure?
Yes, the switch supports user-friendly management interfaces and tools that make it easy to configure and monitor network settings and performance.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
