Frequent Ask Questions
What are the main features of the Lenovo 20XWS0BA00 X1 Carbon G9?
The Lenovo 20XWS0BA00 X1 Carbon G9 is a high-performance laptop featuring an Intel Core i7-1165G7 processor, 14-inch WUXGA display, 1TB SSD, 32GB of RAM, Wi-Fi, and an IR camera. It comes pre-installed with Windows 10 Pro 64-bit and includes a 3-year on-site service.
What processor does the Lenovo 20XWS0BA00 X1 Carbon G9 have?
This model features the Intel Core i7-1165G7 processor.
How much RAM does the Lenovo 20XWS0BA00 X1 Carbon G9 have?
The laptop comes with 32GB of RAM.
What type of storage does the Lenovo 20XWS0BA00 X1 Carbon G9 have?
This laptop is equipped with a 1TB SSD for storage.
What is the display resolution and size of the Lenovo 20XWS0BA00 X1 Carbon G9?
The laptop has a 14-inch WUXGA (1920x1200) display.
What operating system is pre-installed on the Lenovo 20XWS0BA00 X1 Carbon G9?
It comes with Windows 10 Pro 64-bit pre-installed.
Does the Lenovo 20XWS0BA00 X1 Carbon G9 have an integrated camera?
Yes, it features an IR camera for secure facial recognition.
What connectivity options are available on the Lenovo 20XWS0BA00 X1 Carbon G9?
The laptop supports Wi-Fi for wireless connectivity.
What is the build quality of the Lenovo 20XWS0BA00 X1 Carbon G9?
The X1 Carbon G9 is renowned for its durable and lightweight carbon fiber chassis, ensuring a premium build quality.
Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns
Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Trust and Satisfaction:
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
