HPE HS7S7E 3Y Tech Care Critical Dl360 Gen10

Features

• Comprehensive support for HPE DL360 Gen10 Server
• Rapid remote and onsite support services
• Enhanced access to HPE technical resources
• Proactive monitoring and performance optimization
• Personalized services tailored to specific IT needs
• 3-year coverage period for ongoing support
• Critical support includes hardware replacement and repair

Technical Specifications

• Service Duration: 3 years
• Service Type: HPE Tech Care Critical Service
• Supported Product: HPE DL360 Gen10 Server
• Service Method: Remote and onsite support
• Response Time: Immediate remote support, onsite response as needed
• Component Coverage: Hardware components, software updates
• Proactive Monitoring: Yes
• Performance Optimization: Included
• Technical Resources: Access to HPE experts and technical resources

Frequent Ask Questions

• What is the HPE HS7S7E 3Y Tech Care Critical Dl360 Gen10 service?

• What does the 3Y duration mean in the context of the HPE HS7S7E service?

• Is the HPE HS7S7E service available worldwide?

• What hardware does the HPE HS7S7E service cover?

• How can I get support for the HPE HS7S7E service?

• Can the HPE HS7S7E service be extended beyond the initial duration?

What is the HPE HS7S7E 3Y Tech Care Critical Dl360 Gen10 service?

The HPE HS7S7E 3Y Tech Care Critical Dl360 Gen10 is a support service that provides critical technical care and support for HPE ProLiant DL360 Gen10 servers over a period of three years.

What does the 3Y duration mean in the context of the HPE HS7S7E service?

The 3Y duration indicates that the service is valid for three years from the start date of the service agreement. During this period, you will receive dedicated technical support and care for your HPE DL360 Gen10 server.

Is the HPE HS7S7E service available worldwide?

Yes, the HPE HS7S7E service is available worldwide, ensuring that you can receive support and assistance regardless of your location.

What hardware does the HPE HS7S7E service cover?

The HPE HS7S7E service specifically covers the HPE ProLiant DL360 Gen10 server, providing support for hardware-related issues and maintaining system performance.

How can I get support for the HPE HS7S7E service?

You can get support for the HPE HS7S7E service by contacting HPE support through their official support channels. This may include phone, email, or online chat services depending on the specific terms and conditions outlined in your service agreement.

Can the HPE HS7S7E service be extended beyond the initial duration?

Yes, the HPE HS7S7E service can often be extended beyond the initial three-year period through a service renewal agreement with HPE. It\'s recommended to check the specific terms of renewal with HPE support.

Enjoy Peace of Mind with Our 12-Month Warranty and Hassle-Free Returns

Warranty Benefits You Can Count On:

When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.

Our Promise of Quality:

While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.

Comprehensive Protection:

Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.

Flexible Returns for Your Convenience:

Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.

Trust and Satisfaction:

Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.

Delivery Information

At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:

Convenient Delivery to Your Doorstep:

We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.

Flexible Delivery Timing:

We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.

Peace of Mind During Transit:

We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.

Quick Resolution for Delivery Issues:

If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.

Handling Unforeseen Delays:

Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.

We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!

Experience Excellence with IP Trading:

Dedicated Support

• Dedicated Account Manager for seamless assistance
• Facilitated interaction with preferred vendors
• Shielding from time-consuming follow-up calls

Easy Access

• Direct access to decision-makers
• Flexible and entrepreneurial approach

Comprehensive Offering

• Project design, product sourcing, and implementation
• Specialized solutions and expert procurement services
• Catalogue of suppliers covering wired and wireless IT and OT networks, Network and Data security, network management, Servers, storage, Unified Communication, Power Quality Assurance

Efficiency Unleashed

• Access to presales experts
• Assistance in building solutions
• Optimal price negotiation and contract management

Why IP Trading?

• Proven Expertise
• 20 years of industry experience
• Expert teams in technical sales, sourcing, logistics, finance, and account management
• Exclusive dedication to supplying ICT products and solutions

Clientele

• Trusted by Federal, State, and Local Government departments
• Preferred partner for Not-For-Profit organizations and public and private companies of all sizes

Accreditations

• Registered supplier on the Australian Government’s DTA Hardware Marketplace
• Prequalified Supplier to the NSW Government Advanced ICT Services Scheme
• Accredited by QAssure in Queensland

Client Base

• Trusted by renowned entities across various industries
• Privacy-respected. References available upon request