Frequent Ask Questions
What is the HPE R0Q40B MSA 2060 SAS 2U 12D SFF Drive Enclosure?
The HPE R0Q40B MSA 2060 is a storage array solution designed for small to medium-sized businesses. It features a 2U form factor and supports up to 12 small form factor (SFF) drives, making it an ideal choice for organizations seeking high performance and scalability.
What type of drives are supported?
The HPE R0Q40B MSA 2060 supports Small Form Factor (SFF) drives. These can include both hard disk drives (HDD) and solid-state drives (SSD) to meet various performance and capacity needs.
How many drives can it support?
The enclosure can support up to 12 SFF drives, allowing for extensive scalability and flexibility in data storage management.
What are the dimensions of the HPE R0Q40B MSA 2060 enclosure?
The HPE MSA 2060 enclosure has a form factor of 2U, making it suitable for rack-mounted installation within a data center or equipment room.
What connectivity options are available with the HPE R0Q40B MSA 2060?
The MSA 2060 supports SAS (Serial Attached SCSI) interface, allowing for high-speed data transfers and reliable connectivity. This ensures robust performance for various business applications.
Is it possible to expand the storage capacity with the MSA 2060?
Yes, the HPE MSA 2060 is designed to scale and can be expanded by adding additional drive enclosures or upgrading to higher capacity drives, providing flexibility to grow as your storage needs increase.
What is the intended use case for the HPE R0Q40B MSA 2060?
The HPE MSA 2060 is intended for use in small to medium-sized business environments that require high availability, reliability, and performance for their storage solutions. It can support a wide range of applications, including data backup, virtualization, and database storage.
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Warranty Benefits You Can Count On:
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
Our Promise of Quality:
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Comprehensive Protection:
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
Delivery Information
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
Convenient Delivery to Your Doorstep:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
Flexible Delivery Timing:
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
Peace of Mind During Transit:
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!