Enhance the longevity and performance of your HPE DL120 G6 server with the HPE U1HH8PE 1-Year Proactive Care Service. This comprehensive service provides six-hour call-to-repair support, ensuring minimal downtime and swift issue resolution. Benefit from proactive support, regular firmware updates, and expert guidance to optimize your server operations. Ideal for businesses that demand reliability and efficiency from their IT infrastructure, this service helps maintain optimal server function with professional care and attention.
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What is HPE U1HH8PE 1Y Pw 6H Ctr Dl120 G6 Procare Svc?
This is a Hewlett Packard Enterprise service product that provides 1-year support with a 6-hour call-to-repair commitment for the DL120 G6 server. The Procare service ensures that any issues with your server are addressed and repaired within 6 hours of contacting support.
What type of support does this service include?
HPE U1HH8PE 1Y Pw 6H Ctr Dl120 G6 Procare Svc includes proactive care for your server with a guaranteed 6-hour repair time. This involves diagnosing and resolving hardware issues, ensuring minimal downtime for your server operations.
Who should use this service?
This service is ideal for businesses that require high availability and minimal downtime for their HPE DL120 G6 servers. Organizations that rely heavily on their IT infrastructure and need rapid repair services in case of hardware failures will benefit the most from this service.
What are the service hours?
The Procare service is available 24/7, ensuring that support can be accessed at any time, including holidays and weekends, to meet the 6-hour call-to-repair commitment.
How do I access support under this service?
Support can be accessed by contacting Hewlett Packard Enterprise support center through their dedicated support channels. Once a support ticket is raised, the service team will respond and begin the repair process to meet the 6-hour commitment.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
