The HPE HP0J2PE is a 2-year post-warranty foundation care service for the ML310E Gen8. This service provides next business day hardware support to help you extend the life of your server and ensure optimal performance. Expert technicians are available to diagnose and resolve issues efficiently, enhancing system reliability and reducing downtime. This plan is designed to keep your ML310E Gen8 systems running smoothly with timely support tailored to protect your IT investment.
REQUEST A QUOTE today, and let us provide you with a prompt and professional response tailored just for you. Experience the highest standard of service at unbeatable prices.
This service covers 2 years of post-warranty support with a commitment for next business day hardware replacement for the HP ProLiant ML310e Gen8 server.
No, this service is specifically designed for the HPE ProLiant ML310e Gen8 server and may not be compatible with other models or products.
The NBD service includes the shipment of replacement hardware components by the next business day after the service request has been logged and approved by HPE.
You can initiate a service request by contacting HPE technical support via phone or through their online support portal. Make sure to have your service agreement details and server information at hand.
This service primarily covers hardware replacement. On-site assistance may be available as an additional service, but it is not included in the standard NBD service.
Yes, you can typically renew the service contract. It is advised to contact HPE support before the expiration to discuss renewal options and ensure continuous coverage.
No, this service specifically covers hardware replacement. Software support and updates are not included and may require a separate agreement or purchase.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
