Frequent Ask Questions
What is the HPE Q0K29AAE Vmw Vsphessplkt-Vsphstd Ak Up 6P3Y E-Ltu?
The HPE Q0K29AAE is a license upgrade for VMware vSphere Essentials Plus Kit to vSphere Standard with a 6P3Y (3-Year) electronic license.
What features does the vSphere Standard edition offer?
vSphere Standard offers features such as vMotion for live migration of virtual machines, Fault Tolerance, High Availability, and Distributed Resource Scheduler (DRS).
How does the upgrade process work?
The upgrade requires the existing vSphere Essentials Plus Kit and involves applying the new license key to convert your existing setup to vSphere Standard.
Is this product available as an electronic license?
Yes, the HPE Q0K29AAE is available as an electronic license, meaning the license key and related information are delivered digitally.
What are the benefits of upgrading to vSphere Standard?
Upgrading to vSphere Standard enhances your virtualization capabilities by adding advanced features like improved resource management, higher availability, and better performance for your virtual infrastructure.
Does this upgrade require downtime?
The upgrade is designed to be seamless, but some features might require brief maintenance windows. Planning and following best practices can minimize any potential downtime.
Is technical support included with this license?
Technical support options vary and should be confirmed when acquiring the license. It typically includes access to VMware\'s support services.
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When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
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While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
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Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Flexible Returns for Your Convenience:
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
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We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
Quick Resolution for Delivery Issues:
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Handling Unforeseen Delays:
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
