The HPE H1AS7E 3-Year FC 24x7 WDMR Service for ML30 Gen9 is designed to provide around-the-clock support and proactive management for your HPE ProLiant ML30 Gen9 server. This service ensures your server infrastructure is expertly maintained, maximizing system availability and performance. With comprehensive fault monitoring and rapid issue resolution, the H1AS7E service offers peace of mind and operational efficiency, enabling your business to run smoothly and focus on growth. Perfect for businesses that demand consistent, reliable server performance.
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What is the HPE H1AS7E 3Y Fc 24X7 Wdmr Ml30 Gen9 Svc?
The HPE H1AS7E 3Y Fc 24X7 Wdmr Ml30 Gen9 Svc is a service package offered by Hewlett Packard Enterprise that provides support for HPE ML30 Gen9 servers with 24x7 coverage and includes a hardware replacement service with defective media retention for three years.
What does the 24x7 support include?
The 24x7 support includes around-the-clock access to HPE technical resources for troubleshooting and resolving issues. This service is available every day of the year, ensuring that you can get help whenever you need it.
What is defective media retention?
Defective media retention allows you to retain control of your failed storage media. This means that if a disk fails, you can keep the defective disk rather than returning it to HPE, which may be important for security and compliance reasons.
What hardware is covered by this service?
This service is specifically designed for the HPE ProLiant ML30 Gen9 server. It includes support for the server hardware components such as the processor, memory, storage, and networking components.
How do I get in touch with HPE support?
You can contact HPE support via the support portal, phone, or email. Details for accessing support will be provided as part of your service agreement documentation.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
