The HPE U2EH6E 5-Year 24x7 with Defective Media Retention (DMR) Microserver Foundation Care Service ensures your HPE Microserver remains operational and secure. With 24x7 support, experienced professionals are available around the clock to address any technical issues. The Defective Media Retention allows you to retain failed storage components, ensuring your sensitive data remains in your control. This service is designed to maximize server uptime, enhance performance, and provide peace of mind. Ideal for small to medium-sized businesses looking for reliable support.
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The HPE U2EH6E 5Y 24X7 W/Dmr Microserver Fc Service includes 24x7 support for five years with Defective Media Retention (DMR). This means you get around-the-clock support and the option to retain defective drives to ensure your data remains in your control.
24x7 support ensures that you have access to technical support at any time of the day, any day of the week. This is crucial for businesses that need to operate continuously and need prompt resolution to any technical issues that arise.
Defective Media Retention (DMR) allows you to retain failed storage media that contain sensitive data when receiving a replacement drive. This helps secure sensitive and confidential information by allowing you to manage your defective media according to your security policies.
You can contact HPE support through their customer support number or through their official support portal. Make sure to have your service agreement details handy for quick reference.
Yes, you can extend or upgrade your support service by contacting HPE sales or support. They can provide options tailored to your needs for extending the duration or upgrading the level of support.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
