The HPE U2UT3PE 1-Year Proactive Care service for the DL370 G6 server provides 24x7 support, ensuring your critical systems are always operational. With full hardware and software support, this service includes access to HPE's technical experts, rapid problem resolution, and proactive system monitoring to optimize performance and prevent issues before they occur. Perfect for businesses relying on continuous uptime, this service enhances system reliability and operational efficiency, ensuring your IT infrastructure remains robust and secure.
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This product is a one-year post-warranty support service for the HPE DL370 G6 server, providing 24x7 hardware and software support.
The 24X7 support provides around-the-clock assistance, every day of the year, including remote problem diagnosis and support, on-site hardware support, and basic software support.
This service provides coverage for one year after the original warranty of the HPE DL370 G6 server has expired.
This service is specifically designed for the HPE DL370 G6 server model.
The service covers hardware issues, troubleshooting, parts replacement, and support for basic software and firmware issues related to the HPE DL370 G6 server.
Details on how to contact support will be provided with the service activation. Typically, you will have access to a hotline or online support portal for assistance.
Yes, on-site support is included. A technician will be dispatched to your location if the issue cannot be resolved remotely.
When you purchase from us, rest assured that your items (excluding software) are protected under a robust 12-month warranty. Should your goods cease to function as promised within this period due to no fault of your own, we'll make it right by either repairing or replacing them. Our commitment ensures you might receive a refurbished or equivalent replacement, always meeting or exceeding the original specifications.
While we stand behind the excellent quality and performance of our goods, please note that our warranty primarily covers operational defects. We aim for transparency and fairness in our warranty provisions, without making broader claims about the general durability or suitability for unintended purposes.
Even under rigorous legal frameworks like the Competition and Consumer Act 2010, our warranty remains robust. We limit our liability for any breaches, ensuring that remedies might include replacement, repair, or appropriate compensation, whether you've bought products or services.
Changed your mind? No problem! Returns are easy with our consent—just be mindful of a 15% handling and restocking fee. Remember, all transportation costs are covered by you, ensuring a smooth and transparent process. Unauthorised returns aren't eligible for credit but rest easy knowing we will handle your items responsibly, even using them as security until any outstanding payments are settled.
Each clause of our warranty and return policies is designed to protect your interests while ensuring the highest standards of service and reliability from us. Shop with confidence knowing that we're committed to your satisfaction and peace of mind.
At our company, we’re committed to making your delivery experience as smooth and hassle-free as possible. Here’s how we ensure your satisfaction:
We’ll deliver your order right to your premises. For your convenience, all transportation and freight charges are clearly outlined and payable within our easy payment terms.
We strive to deliver your products promptly. While we aim to provide accurate delivery dates, we ask for your understanding that these dates are estimates. Rest assured, if no specific date is given, we’ll get your order to you as soon as we can.
We take every precaution to ensure your goods arrive safely. In the rare event that something goes wrong during transit, please note that the carrier acts on your behalf, even if we arranged the delivery.
If there’s an issue with your delivery, such as missing items, simply notify us in writing within 7 days. We’re here to help and will address any concerns promptly. After this period, we’ll consider the delivery accepted and complete.
Life happens, and sometimes unexpected events like strikes, machinery failures, or other external factors can delay your order. If such situations arise, we’ll work with you to either cancel the order with your consent or complete the delivery as soon as possible.
We’re dedicated to providing you with excellent service and timely deliveries. If you have any questions or need assistance, our friendly team is always here to help!
